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CONTACT: marta moczo-santiago moczo@osceolaclerk.org
Requirements: Associate’s Degree in Computer
Networking, Information Technology, or related field and five (5) years
of related experience. Seven (7) years of technical computer experience
in lieu of Associate’s Degree acceptable. Must have knowledge of system
development, principles and practices, large computer systems, and
personal computers; knowledge of structured programming technology for
structured language environment; understanding of database structures,
theories, principles, and practices; knowledge of web design including
html, xml, and JavaScript; knowledge of Adobe Acrobat Suite; and
knowledge of database design methods and techniques. Must have
interpersonal, team building, computer, customer service,
decision-making, problem-solving, and communication (written and verbal)
skills. Must have the ability to establish working relationships with
employees and other County/State agencies; work independently and
analyze information, formulate conclusions, and recommendations. Must be
available to work over-time if needed. Employer does drug
testing/screening, background, reference, and motor vehicle record
checks.
Job Responsibilities: Assist the Director in the
Department of Information Technology (I.T.) in planning, selection,
maintenance, and application of operating system software, installed on
multi-computer hardware platforms devoted to centralized, mission
critical functions. Establishes network specifications by conferring
with users; analyzing workflow, access, information, and security
requirements. Maintains network performance by performing network
monitoring and analysis, and performance tuning; troubleshooting network
problems. Active Directory administration, monitoring, and
troubleshooting. Exchange system administration, monitoring and
troubleshooting. Provide technical support for the SQL database
environment including overseeing the development and organization of the
databases, assessment and implementation of new technology. Develop,
document, implement, maintain, and support all operational systems for
the organization. Develop and maintain all aspects of the organization’s
website. Develop and maintain Databases for various organizations’
departments. Create and modify interactive Adobe forms. Conduct system
analysis, support, and maintenance, with limited support and direction
from professional staff, to keep systems current with changing
technologies. Recommend enterprise upgrades, changes, or enhancements.
Work on Clerks Help Desk when required, including inbound and outbound
calls, email requests, and direct requests. Responsible for tracking,
maintaining, and auditing all desktop hardware, software and peripherals
assets. Attends seminars or other required training to enhance job
knowledge. Work with Department Directors and Administrators to maintain
thorough knowledge of the applications and processes. Monitor the
impact of new technologies/methods on systems and network procedure.
Create formal user documentation for all new software and/or new
processes and procedures implemented in the I.T. department. Respond to
current and emerging product security vulnerabilities, threats, and
viruses. Test and implement security patches and upgrades on servers and
workstations. Maintain the security of the Clerk's information
infrastructure and information technology systems. Confirm with and
abide by all regulations, policies, work procedures, and instructions.
Adhere to organizations’ grooming standards and policies. Communicate
with coworkers, management, staff, the general public, and others.
Reinforce attendance policies. Performs other duties as assigned.
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