IT Specialist (Orlando)

Job Title: Information Technology Specialist

Company Information: Boys & Girls Clubs of Central Florida

Position ID: ITSPEC2013

Location:

Orlando, FL 

Area Code:

407 

Telecommute:

no 

Travel Required:

25% 

Skills:

A+ Certification, Working on or achievement of Microsoft Certified Systems Engineer (MCITP), Microsoft Exchange Email/Messaging Platform 

Pay Rate:

40,000.00 

Tax Term:

FULLTIME 

Length:

 

Date Posted:

6-19-2013 

Position ID:

ITSPEC2013 

Dice ID:

10527544 

Come be a part of a positive place for kids where great futures start! 

Boys & Girls Clubs of Central Florida, a not-for-profit youth development organization with 29 locations in 4 counties needs high energy, dynamic individuals to support our locations. We run after-school and summer programs for children ages 6-18.  This position supports the entire operations and administrative technology needs both for the staff and the Club members.

TITLE:                          Information Systems Specialist
POSITION TYPE:         Full- Time, Exempt with full benefits package (medical, dental, vision, life, disability and retirement), Salary $35,000 – $45,000.  Drug test and fingerprint background check required.
LOCATION:                 Main location Downtown Orlando (travel to sites in Brevard, Orange, Osceola and Seminole Counties)
POSITION SUMMARY:
The Information Systems Specialist manages and administers the organization’s technology infrastructure including the identification, implementation, configuration, and maintenance of computer hardware and software.  The Information Systems Specialist provides ongoing support for the organization’s local area network (LAN) and interface with Club systems to provide ongoing support for organizational users.
 KEY ROLES (Essential Job Responsibilities):
 LEADERSHIP

1. Provide appropriate information to COO and volunteer leadership to support management decision making about technology needs, practices and purchases.

 STRATEGIC PLANNING

1. Identify and evaluate opportunities for improvement in technology policies and practices to ensure that they meet Club needs.
2. Develop recommendations for implementation and modification of technology practices and assets to the Vice President, Finance and the Board.
3. Build and maintain a 3 year IT plan.

RESOURCE MANAGEMENT

1. Ensure that technology expenditures are controlled within the budget requirements. 
2. Ensure maintenance of all inventories, warranties, guarantees and software licenses.

 INFORMATION TECHNOLOGY SYSTEMS

1. Implement plans for updating of established technology resources, including hardware, software, web access, learning centers.
2. Define IT operational requirements including requirements for system performance, functionality, file services, data communications and networks.  Requirements are reviewed, evaluated and improvements are recommended.
3. Maintenance of backups and file storage in accordance with accepted organization procedures.

 INFORMATION TECHNOLOGY SERVICES

1. Deliver IT services to users including installing hardware and software, troubleshooting problems, delivering training and consulting on future IT needs.
2. Provide clear and concise documentation of issues and resolutions.
3. Provide systems backup, archiving and disaster recovery.

 ADDITIONAL ACCOUNTABILITIES:
Relationships
Internal:

• Maintain close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain guidelines/instructions; instruct; and advise/counsel.  Supervisory Responsibilities: May provide direct supervision to IT support personnel and/or club technology staff.

 External:

• Maintain contact with vendors, consultants, organizations and the board’s technology committee to achieve program goals and objectives, manage costs, share information and resolve problems.

 SKILLS/KNOWLEDGE REQUIRED:

• Four-year college degree in computer science or related degree preferred.  Microsoft network certification or equivalent required.  Three to five years of progressively responsible experience in information systems management, including Local Area Network administration and wide area networking.

 Certifications:

• A+ Certification Preferred (This is a general computer/networking certification)
• Working on or achievement of Microsoft Certified Systems Engineer (MCITP)

Experience:

• 3-5 Years Experience working with Microsoft Client and Server Operating Systems
• 3-5 Years Experience managing Microsoft Exchange Email/Messaging Platform
• Solid understanding of Microsoft Windows operating systems, Microsoft Office and Web-based applications.
• Solid understanding of industry frameworks like ITIL, TOGAF and COBIT.
• Knowledge in cloud infrastructure to include Office 365, Amazon and Google.
• Experience with Microsoft SQL server 2005+
• Experience with administering users in an Active Directory environment
• Familiar with a wide range of hardware vendors to include Dell and HP
• Understanding of asset intelligence
• Demonstrated knowledge of project management and the ability to manage multiple projects and deadlines effectively.
• Strong administrative and organizational skills.
• Excellent written and oral communication, interpersonal skills, customer service skills and decision making.
• Unquestioned confidentiality with sensitive information including employee information, donor and financial data.
• Valid driver’s license with good driving record and consistent access to a motor vehicle with appropriate insurance required.

ENVIRONMENTAL AND WORKING CONDITIONS:
The majority of the work is conducted in an office or Club setting.  Travel to club locations is required.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Physical:  Ability to read and interpret documents such as safety rules, operating instructions, and policy manuals.  Ability to write reports and correspondence.  The ability to clearly and concisely exchange/receive ideas, facts and or technical information with others.  Ability to define problems, collect data, establish facts and draw valid conclusions.  The employee is required to use hands to handle or feel and reach with hands and arms.  The employee is occasionally required to stand and walk.  The employee may occasionally lift and/or move up to 30 pounds.  The employee is required to operate a motor vehicle.  Work environment:  Normal office or Club environment.

DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.


Due to the volume of calls please do not call to check on your application.  Thank you. 

Boys & Girls Clubs of Central Florida

101 E. Colonial Drive

Orlando, FL 32801

Phone: (407) 841-6855

Web: http://www.bgccf.org