Computer System Analyst (Orlando)

COMPUTER SYSTEMS ANALYSTS

     
You submitted to this vacancy on 5/10/13 via PeopleFrst
Req No:  80080482-51270148-20130430091501      
Agency Name:  Juvenile Justice
Description:

Working Title:  SYSTEMS PROJECT ANALYST
Broadband/Class Code:  15-1051-03
Position Number:  80080482
Annual Salary Range:  $45,216.24
Announcement Type:  Internal Agency
City:  ORLANDO
Facility:
Pay Grade/ Pay Band:  BB008
Closing Date:  5/16/2013

The State Personnel System is an E-Verify employer.  For more information click on our E-Verify website.


OCCUPATION PROFILE

JOB FAMILY: COMPUTER AND MATHEMATICAL

OCCUPATIONAL GROUP: COMPUTER 

OCCUPATION: COMPUTER SYSTEMSANALYSTS

15-1051

Successful completion of background and drug screening is a condition of employment.

This position will pay up to $45,216.24 based on the qualifications of the candidate selected

Contact Person: Flo Doggett 407-521-2669 

DESCRIPTION

This position is responsible for desktop and network support which includes installing, configuring, and supporting local area networks (LAN) and the wide area network (WAN).  This position maintains all computer hardware and software, laptops, and network equipment at multiple sites.  This position is also responsible for monitoring the network to ensure network availability to all system users and will perform necessary maintenance to support network availability.

Special Skills

Provide excellent customer service to DJJ staff, providers, and other customers.  

Troubleshoot and repair desktop, laptop, server, and other IT hardware and software problems.

Provide for printing services in the Windows environment, as well as configure networked multifunction copiers and fax machines.

Develops and executes a plan of action for the distribution and setup of equipment, machines, wiring or programs to meet specifications.

Conduct and verify data backup of servers under his/her authority.

Conduct comprehensive annual inventories of assigned computer equipment.

Discuss with users and keep management informed of issues such as computer data access needs and security violations.  

Monitor system performance and equipment capacity requirements.

Conduct operational surveys to determine computer/network needs.

Receives Users' help requests and determines appropriate solutions and resolves problems within the time allotted. 

Maintain user network and e-mail accounts in Active Directory and Exchange 2010.