Senior Library Technical Assistant (UCF, Orlando)

Your confirmation code is CN000904555

Job Order Number	9779035
Company	UCF-University of Central Florida
Job Title	Senior Library Technical Assistant (Staff) - 38837

 

Requirements: High School Diploma or Equivalent and four years of experience. Employer does drug testing/screening, background, reference and motor vehicle checks.

Job Responsibilities:  Answers questions by telephone, chat, e-mail and text. Compiles Ask A Librarian weekly, monthly and annual statistics. Updates Ask A Librarian webpage and brochures. Oversees Reference collection loose-leaf materials including training and supervising student assistants. Assists with scheduling for Ask A Librarian and  Research and Information Desk. Serves as back-up for the Research & Information office manager. Other duties may be assigned.

Work Schedule: To be discussed with employer.

Salary: $22,686.68 per year.

Position Number	38837
Class Title	Senior Library Technical Assistant
Job Description	•Answers questions by telephone, chat, e-mail and text; ability to multi-task. •Compiles Ask A Librarian weekly, monthly and annual statistics. •Updates Ask A Librarian webpage and brochures. •Oversees Reference collection loose-leaf materials including training and supervising student assistants. •Assists with scheduling for Ask A Librarian & Research and Information Desk. •Serves as back-up for the Research & Information office manager.
Minimum Qualifications	A high school diploma and four years of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. If minimum requirements of the position do not require post high school education, an applicant is not required to provide the information on the application.
Preferences	Library experience, computer skills, including chat or instant messaging experience; excellent customer service skills, ability to work independently as well within a team environment.