City of Bartow IT Specialist II - Operations Manager

Library Cooperative IT Specialist II - Operations Manager
Number of Positions Available:	1
Compensation:	Salary range: $21.89/hr, $45,531.20/yr to $32.40/hr, $67,392/yr
Job Description:	Job Description: The Polk County Library Cooperative (PCLC) Information Technology (IT) Specialist II - Operations Manager provides IT management expertise and assistance to the PCLC Coordinator with the oversight of the IT Professionals Steering Committee.  This position and staff filling it are annually reviewed for renewal and are not automatically retained from one year to the next. Duties and Responsibilities: 1 Work with Steering Committee and Coordinator to develop and implement strategic IT plans that support PCLC goals and objectives 2 Work with Steering Committee to analyze support needs and work with member cities to divide up responsibilities 3 Work with Steering Committee and Coordinator to develop written IT standards, policies, and budget proposals as requested by the PCLC Coordinator 4 Perform inter-agency IT coordination as assigned by the PCLC Coordinator 5 Perform project management for specified IT activities as required 6 Work with the Support Administrator to establish and operate a Help Desk using software to track services and efficiency and automating steps as appropriate 7 Work with Steering Committee and Coordinator to develop, operate, and maintain IT security systems 8 Works with Support Administrator to manage all licensing and maintenance contracts and agreements 9 Work with other IT staff in member libraries and appropriate vendors to manage and maintain integrated library systems and associated systems and software 10 Administer PCLC database systems 11 Administer or coordinate the administration of PCLC servers, equipment,  and data network systems 12 Work with Steering Committee, Coordinator and Support Administrator to develop and implement standardized support procedures with LAC approved prioritizations 13 Stay apprised of current and future technology trends and bring ideas for improving services to Steering Committee 14 Supervise, provide general assistance and guidance to other PCLC IT staff as directed by the PCLC Coordinator 15 Perform various personnel management functions of PCLC IT staff, following the established policies and procedures for the City of Bartow and the Library Cooperative 16 Work with Steering Committee, Coordinator and Librarian’s Advisory Council to establish schedules and task assignments and to coordinate the allocation of manpower and equipment 17 Develop and maintain detailed documentation on all aspects of PCLC IT systems, operations, tasks, equipment, software, and troubleshooting 18 Provide reports and analysis as directed by the PCLC Coordinator 19 Maintain professional and cordial working relationships with Steering Committee and all PCLC staff, library staff, patrons, and vendors 20 Provide back-up support for on-call staff during scheduled on-call hours 21 Use reliable personal transportation for travel to all PCLC member libraries 22 Perform other related duties as required or as directed by Coordinator
Education / Qualifications:	Required Experience and Education 1 Bachelor degree or higher in IT from an accredited college or university 2 Five years in similar IT position(s) or ten years general IT experience with five years (each) database management, network administration, and server administration NOTE:  Combinations of relevant education and experience can be used to meet the experience requirements. Minimum Qualifications 1 Strong technical writing, general writing, and verbal communication skills 2 Proven project management skills 3 Ability to lift, carry, and manipulate equipment weighing up to 50 pounds Preferred Qualifications Windows certifications Network certifications IT security application and administration experience Experience providing Information Technology (IT) support in public libraries Supervisory experience Past experience in Cisco network security and administration Past experience in Microsoft network security and administration Proficiency in SQL
Location:	Polk County Library Cooperative 2150 S. Broadway Avenue Bartow, Florida 33830